Legal Information & Policies

dm444 Terms & Conditions

Please read these terms and conditions carefully before using the dm444 platform — your rights, responsibilities, and the limits of our services are clearly described here.

Last Updated: January 2026

These terms and conditions ("Terms") apply to the use of the dm444 platform and all its services. When you create an account on dm444 or use the site, you are considered to have fully accepted these Terms. If you do not agree with any part of these Terms, please do not use our services.

Important: These Terms may change at any time. Continuing to use the platform after any changes means you have accepted the updated Terms.

Definitions & Interpretation

Section 1

Key Terms

The following words and phrases used in these Terms shall have the meanings set out here:

  • "Platform" means the dm444 website, mobile version, and all related services.
  • "User" or "Member" means any person registered on dm444.
  • "Account" means the personal user profile created on the platform.
  • "Real Money Balance" means actual funds deposited into the account.
  • "Bonus Balance" means additional credits received through promotions.
  • "Wagering Requirement" means the condition requiring a certain amount to be wagered before bonus funds can be withdrawn.
  • "Taka" or "৳" means Bangladeshi Taka (BDT).

Eligibility & Registration

Section 2

Registration Requirements

To open an account at dm444, users must meet the following conditions:

  • You must be 21 years of age or older.
  • All information provided must be true, complete, and your own.
  • Each person may create only one account.
  • You must have a valid payment method registered in your own name.
  • You must not have voluntarily excluded yourself or taken a temporary break from dm444.

Age Verification

dm444 is committed to preventing minors from participating in online gaming. We may request identity and age verification documents at any time. Failure to provide documents may result in temporary account suspension.

For persons aged 21 and above only. Any account belonging to a minor will be closed immediately and the balance may be forfeited.

Account Management

Section 3

Account Security

You are solely responsible for your account password and login credentials. dm444 strongly recommends following these practices:

  • Use a strong and unique password that you do not use elsewhere.
  • Never share your login credentials with anyone — no dm444 staff member will ever ask for your password.
  • If you log in on a public or shared device, make sure to log out at the end of your session.
  • If you suspect unauthorized access to your account, contact support immediately.

Responsibility to Keep Information Updated

It is the user's responsibility to keep all account information accurate and up to date. If your name, phone number, or payment method changes, you must notify dm444 support immediately. Providing false or incomplete information may result in account suspension.

An account on dm444 is strictly personal. Transferring, selling, or allowing third-party use of an account is strictly prohibited.

Deposits & Withdrawals Policy

Section 4

Deposit Rules

Funds may only be deposited at dm444 through the following approved payment methods:

  • bKash
  • Nagad
  • Rocket (Dutch-Bangla Bank mobile wallet)
  • Upay

Minimum deposit amount: ৳500 (per method). Deposited funds must come from a payment method registered in your own name.

Withdrawal Rules

The following conditions apply to withdrawals:

  • Minimum withdrawal amount: ৳1,000.
  • Withdrawals are generally processed within 30 minutes to 3 hours.
  • Withdrawals can only be made to the same method used for the deposit.
  • Wagering requirements must be met before bonus funds can be withdrawn.
  • Withdrawals may be on hold until identity verification is complete.
dm444 reserves the right to suspend or cancel any transaction if fraud or money laundering is suspected. Additional documentation may be requested for suspicious transactions.

Bonus & Promotion Policy

Section 5

Welcome Bonus

dm444 offers new members a 100% bonus on the first deposit, up to a maximum of ৳10,000. Bonus examples:

  • Deposit ৳1,000 → ৳1,000 bonus → Total balance ৳2,000.
  • Deposit ৳22,000 → Maximum ৳10,000 bonus → Total balance ৳32,000.

Wagering Requirement

The wagering requirement for the welcome bonus is 10 times the bonus amount. Wagering is calculated on the bonus amount only, not on the deposit plus bonus.

Example: ৳1,000 bonus × 10 = ৳10,000 must be wagered before the bonus can be withdrawn.

General Bonus Terms

  • Each promotion may have its own expiry date and conditions, which will be stated on the promotions page.
  • Multiple bonus claims from the same household, same device, or same IP address are not permitted.
  • If bonus abuse is suspected, dm444 reserves the right to cancel the bonus and suspend the associated account.
  • If a withdrawal is made while a bonus is active, the bonus balance may be cancelled.

Betting & Gaming Rules

Section 6

General Gaming Rules

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • Any payout or bonus issued due to a technical error will be considered void, and dm444 reserves the right to correct it.
  • Game outcomes are always determined by the game provider's system.
  • If the internet connection is lost, any round in progress will be completed automatically.

Sports Betting Rules

  • If odds change after a bet is accepted, payment will be made at the original odds.
  • If an event is cancelled, the stake for that bet will be returned.
  • If a bet appears suspicious, dm444 reserves the right to verify it before processing payment.
  • In a combo bet, if one event is cancelled, the bet will be settled with that leg removed.

Prohibited Activities

Section 7

Strictly Prohibited Conduct

The following activities are completely prohibited on dm444 and may result in account termination and balance forfeiture:

  • Creating multiple accounts or using another person's account.
  • Exploiting loopholes in the bonus system to gain an unfair advantage.
  • Using third-party funds in an account or placing bets on behalf of others.
  • Participating in any form of collusion, match fixing, or arranged outcomes.
  • Hacking the platform's software, using bots, or running automated systems.
  • Harassing other users or posting harmful content on the platform.
  • Using the platform for money laundering or any illegal financial activity.
dm444 reserves the right to suspend an account immediately upon detection of suspicious activity. Legal authorities may be notified if necessary.

Privacy & Security

Section 8

Data Protection

dm444 uses industry-standard SSL encryption to protect users' personal and financial information. Details on how your information is collected, stored, and used are available in our Privacy Policy.

We do not sell your personal information to third parties. However, limited information may be shared with trusted partners when necessary to provide our services.

Cookies & Tracking

dm444 uses cookies to improve the platform and provide a personalized experience. By continuing to use the site, you are considered to have consented to the cookies policy.

Responsible Gaming

Section 9

Our Commitment

dm444 places the highest priority on responsible gaming. We believe gaming should be a form of entertainment — not a source of financial stress. To this end, dm444 provides the following features:

  • Self-Exclusion: You can request to temporarily close your account for a set period of time.
  • Deposit Limit: The option to set a personal deposit limit.
  • Cooling-Off Period: The option to take a voluntary break.

To learn more about responsible gaming, visit our Responsible Gaming page.

If gaming is starting to affect your daily life, contact our 24/7 support: [email protected]

Liability Limits

Section 10

Limited Liability

dm444 will not bear any liability in the following situations:

  • Losses caused by internet disconnection, server downtime, or technical failures by third parties.
  • The user's own negligence, such as sharing passwords or leaving devices unsecured.
  • Gaming losses resulting from the user's own judgment or decisions.
  • Unforeseen circumstances such as natural disasters, cyberattacks, or government directives.

dm444 makes every effort to operate a safe and reliable platform, but cannot guarantee that it will be completely free from all technical issues.

Changes to Service

dm444 reserves the right to modify, suspend, or fully discontinue any part of its service at any time without prior notice. However, we will always try to give users as much advance notice as possible to protect their interests.

Account Closure and Suspension

Section 11

Closure at the User's Request

You may request to close your dm444 account at any time by contacting support directly. Before closing your account, please ensure the following:

  • All active bets have been settled.
  • Any real money balance free of wagering requirements has been withdrawn.
  • There are no pending bonus claims.

Closure or Suspension by dm444

dm444 may suspend or close an account in the following cases:

  • Violation of these terms and conditions.
  • Suspicion of fraud or deceptive activity.
  • Evidence that the user is a minor.
  • An attempt by a self-excluded individual to open a new account.
  • Instructions from legal or regulatory authorities.

Dispute Resolution

Section 12

How to Submit a Complaint

If you have a complaint against dm444, please contact our support team first. We take every complaint seriously and make every effort to resolve it.

  • Live Chat: Available directly on the site 24/7.
  • Email: [email protected] — responded to in Bengali and English.

When submitting a complaint, please provide your account ID, details of the relevant transaction, and a clear description of the issue.

Final Decision

dm444's decision will be considered final and binding. However, we are always committed to resolving disputes through a fair and transparent process. In cases where an agreement between both parties is not possible, action will be taken in accordance with applicable law.

dm444 believes in treating all users honestly and professionally as a safe and reliable platform. Fair play is our core principle.

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