dm444's Privacy Policy
dm444 treats the protection of your personal information as a top priority. This policy explains what data we collect, how we use it, and what rights you have.
This privacy policy describes in detail our commitment and practices regarding the collection, processing, storage, and protection of personal information of users of the dm444 platform (https://dm444.lat). By using dm444's services, you agree to the terms of this policy. If you disagree with any part of this policy, you are requested to refrain from using our services. We may update this policy from time to time — the latest version will always be available on this page.
1. Scope & Purpose of Data Collection
What Information We Collect
When creating an account and using services on dm444, the following types of information may be collected:
- Full name, username, and password (stored in encrypted form)
- Mobile number and email address
- Date of birth (for age verification — for users aged 21+ only)
- Transaction information — deposit and withdrawal amounts, methods (bKash, Nagad, Rocket, Upay), and dates
- Device information — IP address, browser type, operating system
- Browsing activity on the site — pages visited, session duration, click patterns
- Gaming history and betting records
- Details of customer support communications
Purpose of Data Collection
The collected information is used for the following purposes:
- Account creation, verification, and management
- Processing financial transactions and ensuring security
- Fraud prevention and account protection
- Ensuring responsible gaming and age verification
- Providing customer support and resolving issues
- Improving services and creating a personalised experience
- Meeting regulatory obligations
- Sending promotional messages (with your consent)
2. Cookies & Tracking Technologies
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. dm444 uses the following types of cookies:
- Essential Cookies: Required for managing login sessions and security.
- Performance Cookies: For measuring page load times and identifying technical issues.
- Functional Cookies: To remember your language preferences and settings.
- Analytical Cookies: To understand site usage patterns (not personally identifiable).
Managing Cookies
You can disable cookies through your browser settings. However, disabling certain essential cookies may disrupt normal service operation and login sessions may not function properly.
3. Data Sharing with Third Parties
Who We Share Data With
dm444 never sells your personal information to third parties. However, limited data may be shared in the following circumstances:
- Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, and Upay. These providers are governed by their own privacy policies.
- Game Software Providers: Limited technical information (such as session IDs) may be shared with providers to ensure game services.
- Legal Obligations: Information may be provided pursuant to a court order or a valid request from a legal authority.
- Anti-Fraud Organisations: Relevant information may be shared with appropriate organisations to prevent illegal activity.
International Data Transfers
dm444's servers may be located outside Bangladesh. In such cases, we ensure that your information is processed securely in accordance with internationally recognised security standards. Protection of your data is ensured through contractual obligations with third parties.
4. Data Security Measures
All your data transmissions are protected by SSL/TLS encryption. This keeps your information invisible to third parties during transit.
Your password is never stored in plain text — it is always stored as a one-way cryptographic hash.
dm444's data centres are equipped with both physical and digital security measures and undergo regular security audits.
Only authorised personnel can access your information, and all access is logged and recorded.
Response to Data Breaches
In the event of a data security breach, dm444 will immediately take the necessary technical measures. If there is a risk that your personal information has been significantly compromised, we will notify you as quickly as possible via email or a site notice.
5. Data Retention Period
How Long Data Is Kept
dm444 retains your information only for as long as is necessary to provide services and meet legal obligations:
- Active Account Data: Retained for as long as the account remains active.
- Transaction Records: Financial transaction data is retained for a specified number of years in accordance with applicable law.
- After Account Closure: Even after an account is closed, some information may be retained for a specified period for legal or dispute resolution purposes.
- Marketing Data: If you withdraw your consent, marketing communications will be stopped immediately.
6. Your Data Rights
All users of dm444 enjoy the following rights:
Right to Access
You have the right to know what information we have collected about you. Upon request, we will provide you with a copy of your data.
Right to Rectification
If any of your information is incorrect or incomplete, you may request a correction. This can be done through account settings or via the support team.
Right to Erasure
In certain circumstances you may request deletion of your personal information, although some data may need to be retained due to legal obligations.
Right to Object to Processing
You may object to the processing of your information for specific purposes, particularly in relation to marketing communications. Consent may be withdrawn at any time.
Right to Data Portability
You may request the information you have provided to dm444 in a structured, commonly used format.
Right to Restriction
In some cases you may request that the processing of your information be temporarily restricted, such as when the accuracy of the data is in dispute.
How to Exercise Your Rights
To exercise any of the above rights, please contact our support team. After verifying your identity, we will respond to your request within a reasonable time. You can reach us directly on the site via live chat or by email at [email protected].
7. Protection of Minors' Data
dm444 is a platform exclusively for individuals aged 21 and above. We do not knowingly collect any personal information from minors. An age verification process is active at the time of account registration.
If it comes to our knowledge and is confirmed that any user is under 21 years of age, we will immediately close that account and delete the associated information.
If you believe a minor has created an account on dm444, please contact us.
8. Third-Party Services & Links
The dm444 platform includes integrated services from game software providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt, and others) and payment processors. These third parties have their own privacy policies and follow their own data protection rules.
dm444 is not responsible for the privacy practices of these third parties. We are only responsible for the processing of data directly under our control.
9. Changes to the Privacy Policy
Update Notifications
dm444 may update this privacy policy from time to time. In the event of significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Display a prominent notice on the site
- May notify registered users by email
Continued use of the site after an update will be considered as your acceptance of the new policy. We therefore recommend reviewing this page regularly.
10. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact the dm444 support team:
Available directly on the site 24/7 — in both Bengali and English
[email protected]
We aim to process any privacy-related request as quickly as possible. For complex requests, we may ask for additional information after verifying your identity.
Notice: This privacy policy is connected to dm444's overall Terms & Conditions and Responsible Gaming Policy. Please read those as well for complete information.